Forum Discussion

robert1p's avatar
robert1p
Super Contributor
3 years ago

High CPU

After closing my laptop to put it to sleep, a couple minutes passed before I heard the fan running loudly and the laptop hot. I reopened the laptop and Task Manager reporting Power Usage as Very Hig...
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
3 years ago

Hi robert1p. Thank you for letting us know about this - we're certainly curious to investigate it.

Would you be willing to send us a diagnostic report from the 1Password for Windows app on that device? If so, that would give our team a chance to understand what may have contributed to that power usage, and what we might do to improve the situation.

You can reach us at support+windows@1Password.com. Let me know if you'd like the specifics on how to generate the diagnostic report, and we'll hope to connect with you by email!