Forum Discussion

Former Member's avatar
Former Member
3 years ago

Home page showing "Set up your Home screen"

Hi, when I open the 1password app on my phone the home page sometimes show "Set up your Home screen" instead of my recently used passwords. I have already set it up and if I close the app and open it...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hi Former Member, thanks for letting us know about this behavior on your device.

I've seen this behavior on occasion after resetting my app data or reinstalling 1Password. For me, this behavior has not persisted much beyond the initial reset/reinstall. I'd like to ask you to close 1Password completely then restart your device then let us know if this behavior continue for you. You can close 1Password completely with these steps:
1. If 1Password is open in Recents, remove it from Recents.
2. Open device settings and tap App > 1Password > Force Stop.
3. Restart your device.

Let us know how that goes!