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Former Member's avatar
Former Member
3 years ago

Home page showing "Set up your Home screen"

Hi, when I open the 1password app on my phone the home page sometimes show "Set up your Home screen" instead of my recently used passwords. I have already set it up and if I close the app and open it...
android
Former Member's avatar
Former Member
3 years ago

1P_Timothy Reinstalling the app did not work, so I tried to make a diagnostics report. Every time I click "send diagnostics" in the app I get a message that I need to set up an email app on my device. I'm using gmail on my phone so I don't know what that is about.

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page showing \"Set up your Home screen\"","id":"message:32108","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:32108","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:32108"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:32108"},"body@stripHtml({\"truncateLength\":200})":" Hi, when I open the 1password app on my phone the home page sometimes show \"Set up your Home screen\" instead of my recently used passwords. I have already set it up and if I close the app and open it...","body@stringLength":"545","rawBody":"

Hi, when I open the 1password app on my phone the home page sometimes show \"Set up your Home screen\" instead of my recently used passwords. I have already set it up and if I close the app and open it again the passwords will show up. It usually happens if I haven't used the app for a while.
\nI can still search for passwords in the app and autofill works flawlessly.

\n\n
\n\n

1Password Version: 8.10.0
\nExtension Version: Not Provided
\nOS Version: Android 13
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2023-02-18T10:03:22.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:android","text":"android","time":"2025-01-27T11:33:28.326-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:32108_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":458},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hi, when I open the 1password app on my phone the home page sometimes show \"Set up your Home screen\" instead of my recently used passwords. I have already set it up and if I close the app and open it again the passwords will show up. It usually happens if I haven't used the app for a while.
\nI can still search for passwords in the app and autofill works flawlessly.

\n\n
\n\n

1Password Version: 8.10.0
\nExtension Version: Not Provided
\nOS Version: Android 13
\nBrowser:_ Not Provided

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1P_Timothy Reinstalling the app did not work, so I tried to make a diagnostics report. Every time I click \"send diagnostics\" in the app I get a message that I need to set up an email app on my device. I'm using gmail on my phone so I don't know what that is about.

","body@stringLength":"458","rawBody":"

Reinstalling the app did not work, so I tried to make a diagnostics report. Every time I click \"send diagnostics\" in the app I get a message that I need to set up an email app on my device. I'm using gmail on my phone so I don't know what that is about.

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