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Forum Discussion
signe
5 years agoNew Contributor
Hotkeys don't work in popup windows (windows with no toolbars)
I https://github.com/wavebox/waveboxapp/issues/1272 over a year ago thinking it was something that was happening in their implementation, but it's present in all browsers.
When attempting to log i...
Former Member
5 years agoHey signe ,
When you press the keyboard shortcut, it opens the 1Password extension window from its icon in the browser's toolbar.
Since popup windows with no toolbar do not have a place to show the 1Password extension icon, it is impossible to spawn the extension's window.
It sounds silly but browsers are tough :angry:
The only way to work around it at the moment is to indeed switch to a main browser window, unlock there, then go back to the popup.
Alternatively, if possible, right-click the button that spawns the popup instead of left-clicking it, and select "Open in a new tab". If that's possible, a new tab will open with the content of the popup, but it will also contain a toolbar from which you can operate 1Password from.
As a side note, if you use a supported browser (e.g. Chrome, Brave, Firefox, Edge), and you have the 1Password desktop app installed, you can integrate the extension with the desktop app, which will allow you to unlock 1Password via the desktop app even if there's no toolbar to the popup window. It will show an "Open 1Password" button inside/under the field instead of "Press CTRL+SHIFT+X to unlock", and clicking that button will show the unlock prompt.