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chingis's avatar
chingis
New Contributor
6 months ago
Solved

How can I figure out what's activating 1password app on macOS?

I'm using 1password 8.10.68 on macos 15.3.1 Every two hours or so 1password asks to be unlocked via touch id and I have no idea why, what's exactly triggering this action. I'm using 1password's ssh...
macos
  • chingis's avatar
    chingis
    4 months ago

    I was able to find what's causing this, it's not a problem of the 1password browser extension. In my case it was Jetbrains IDE default git setting to fetch changes from remote, this is because I use 1password SSH agent, I was able to disable it from "Settings > Version Control > Git > Explicitly check for incoming commits on remote", setting to Never.

     

davmav's avatar
davmav
New Contributor
4 months ago

I have this as well, and it's driving me quietly insane. Every little while it'll prompt me, or after my screen is turned back on, and I'm not doing anything that would require access to my passwords. I've removed the extension from Raycast, because I thought it might be that, but didn't solve anything. 

I've attached a photo of the unlock prompt.

 

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

davmav​ 

I'm sorry that you're also seeing an unexpected Touch ID prompt. I'd like to ask you to create a diagnostics report from your Mac:

Send a diagnostics report (Mac)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/how-can-i-figure-out-whats-activating-1password-app-on-macos/153487/replies/156801
  • Your forum username: davmav


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave