Forum Discussion

mikenjojo's avatar
mikenjojo
New Contributor
4 years ago

How can I stop receiving an email every time I open 1Password on my Mac?

I want to know how I can stop getting an email every time I open 1Password on my Mac.


1Password Version: 8.7.0
Extension Version: Not Provided
OS Version: Mac OS 12.4
Referrer: forum-search:https://1password.community/search?Search=How%20can%20I%20stop%20receiving%20an%20email%20every%20time%20I%20open%201Password%20on%20my%20Mac%3F

19 Replies

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    Gotcha. Thanks for trying. I'm just trying to narrow down some variables, because we're not sure why this is happening. It does not happen for most users. Would it be possible to try:

    1. Quit Safari
    2. Turn off Private Relay
    3. Relaunch Safari
    4. Open 1Password in Safari

    Does the email also get generated then? Either way, you can turn Private Relay back on after testing.

    Ben

  • mikenjojo's avatar
    mikenjojo
    New Contributor

    I tried not clearing history and relaunching Safari. I still get the email. :(

  • mikenjojo's avatar
    mikenjojo
    New Contributor

    I don't get the email when I launch Safari. I get the email when I open 1Password from the icon on my laptop.

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    Thanks mikenjojo.

    I clear my history every time I close out Safari (if that's what you are talking about).

    If you don't do that, do you still get the email the next time you launch Safari?

    Ben

  • mikenjojo's avatar
    mikenjojo
    New Contributor

    Sorry I read your first sentence wrong. I clear my history every time I close out Safari (if that's what you are talking about).

  • mikenjojo's avatar
    mikenjojo
    New Contributor

    Hi Ben,

    I am seeing safari every time. I also have Private Relay enabled on my MacBook Air.

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    mikenjojo

    Are you resetting Safari every time, by chance, or otherwise clearing its local database? Or, do you have Private Relay enabled on your Mac? We've seen some similar reports, but I'm not sure we've definitively nailed down what is causing the problem.

    Please let me know.

    Ben

    ref: dev/core/core#10342

  • mikenjojo's avatar
    mikenjojo
    New Contributor

    Hi,

    I get a New sign-in from Safari email every time I open 1Password.

  • Former Member's avatar
    Former Member

    mikenjojo Can you tell us more about this? What kind of emails are you seeing?

    Thanks!