Forum Discussion

SteveDGrossman's avatar
SteveDGrossman
New Contributor
4 years ago

How to manually save a username when 1P can't recognize the field?

I have an issue that on certain websites, 1password can't detect the field with the username so I need to manually add it every time to log in, I wish there was a way to manually add it to the entry ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hi SteveDGrossman

I would suggest trying the steps below to manually save a login:

  1. Visit the sign-in page for the website where you want to save a login.
  2. Enter your username and password. Don’t click Sign In.
  3. Right-click the 1Password icon in your browser’s toolbar and choose Save Login.
  4. Give the login a name, choose a vault, then click Save.

If 1Password isn't detecting fields or behaving as it should be on certain websites please send the URL's our way so we can do some testing and best advise.

Steph