It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Former Member
3 years agoHow to Sync
I am a new user coming from Lastpass. When I enter a new login sometimes it takes hours before its synced between desktop/browser/mobile apps. How do I manually initialize a sync
1Password Ver...
ikjadoon
3 years agoFrequent Contributor
I've been working through the exact same problem with 1Password for a few weeks, with no resolution. However, the logs are seemingly helping 1Password get to the bottom of this genuinely-app-breaking bug.
Could I ask @mmitch2k and @DougCommunity to send your support logs via email to 1Password support, whenever you had a chance? Here are the official instructions: https://support.1password.com/diagnostics/
We've had it sporadically on a Chromebook, an iPhone XR, and an M1 Macbook Air (all on our home network, using a Synology RT2600ac router).
Changing passwords feels like Russian roulette now. Luckily, password history saves us, but we've reset some passwords 3x-4x before we realized 1Password had stopped syncing hours ago.