Forum Discussion
Former Member
3 years agoHow to Sync
I am a new user coming from Lastpass. When I enter a new login sometimes it takes hours before its synced between desktop/browser/mobile apps. How do I manually initialize a sync
1Password Ver...
Former Member
3 years agoHey there @dgarrison63 - I'm truly sorry to hear about the behaviour you've run into. That amount of time between syncing isn't normal, and I'd be happy to assist further.
- If you manually lock and then unlock the browser extension, does that improve the time it takes to sync at all?
- Do you have the 1Password app (desktop app) installed as well?
- If yes, does unlocking the 1Password app also unlock the browser extension? Or do they need to be unlocked separately?
- Is the extension the only one slow to sync? Or does the issue happen in the app as well?
- Do you have two-factor authentication enabled on your 1Password account?
Thanks!