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Former Member's avatar
Former Member
2 years ago

How to turn off start-up tutorial in Firefox browser v109.0.1.

I don't need it, but did go through all the steps in an attempt to get it to go away. 1Password Version: 8.9.14 Extension Version: 2.6.0 OS Version: Windows 10 Browser:_ Firefox Referr...
browser extension
Former Member's avatar
Former Member
2 years ago

@singski Thanks for those screenshots. They were very helpful. I tried to set up my Firefox browser with the same settings as yours, but I was unable to reproduce the issue. At this time, could you fully quit Firefox (so that your history is cleared), re-open it (to trigger the 1Password tutorial), and then grab the following for us?

  • The extension console log: https://support.1password.com/cs/extension-console-log/

Attach the logs and diagnostics to an email message addressed to mailto:support+forum@1password.com. With your email please include:

  • A link to this thread: https://1password.community/discussion/137917/how-to-turn-off-start-up-tutorial-in-firefox-browser-v109-0-1
  • Your forum username: singski

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!