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Former Member's avatar
Former Member
4 years ago

Hundreds of duplicates

Made the decision to upgrade to version 8 and immediately regretted it. Probably 80% of my (hundreds of) logins were duplicated with no obvious pattern as to which were duplicated and which were not. And the ones that were duplicated were not duplicated in full, some elements such as associated website were omitted.

Please let me know how to undo this upgrade and remove whatever duplication occurred on the migration.


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34 Replies

  • Former Member's avatar
    Former Member

    I asked this same question and didn't get an answer. Had the same issue. Is 1Password 8 not compatible with a Mac OS using Monterey 12.5? Seems like a waste to just go back to square one.

  • @Sal160

    Having the same data stored in multiple vaults is likely the trouble you experienced. The best recommendation is to keep the data in one vault as in it should only live in one place either the Private vault or the shared vault.

    Apologies, it seems Jack may have missed the portion of after the duplicates are cleared that you'll want to install 1Password 8 again, after quitting 1Password 7.

  • Former Member's avatar
    Former Member

    I have the same problem and discovered the duplicates are some of my very own cards which I saved in Shared vaults showing along with my cards saved in my Private vaults.

    I don’t think that removing 1P8 is the professional answer anyone would like to hear. Fix the app, it is horrible. Frankly, I don’t know what possessed to come up with an update that represents several steps backwards from 1P7.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hi @briankrock:

    This definitely isn't the experience want you to have. As it currently stands, 1Password 8 doesn't have any sort of duplicate detector. If you'd like to clean up these duplicates, you can uninstall 1Password 8, reinstall 1Password 7, add your 1Password account, select the vault that contains your duplicated items, then use Help > Tools > Clean Up Duplicate Items.

    I realize this isn't ideal, and I've shared your thoughts internally.

    Jack

    ref: IDEA-I-615