Forum Discussion

Former Member's avatar
Former Member
5 years ago

I am getting the error "The application “1Password 7” is not open anymore."

Hi,
I am getting the error message "The application “1Password 7” is not open anymore."
I am running the latest MacOS Monteray 12.1. The only way to resolve this issue is by re-installing the app. However, when i restart my mac the issue reappears.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

betas

3 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    Sounds good @afatani, thank you for the update!

  • Former Member's avatar
    Former Member
    4 years ago

    hi @ag_ana,

    I ran the troubleshooter you linked and used the "Repair permissions" and "Repair Attributes" options and this seems to resolve the issue. I'll use my mac for a couple of days and see if the issue re-occurs or not.
    Thanks for the help.

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @afatani!

    I would like to ask you to generate a https://support.1password.com/diagnostics/?mac and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!