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Former Member's avatar
Former Member
3 years ago

I am signing up for a new account on a website. 1Password does not generate a password.

Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say "Click the 1Password icon in the password field and choose Use Suggested Pa...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

@spigannagips

Hey Kathy,

Can you try signing up for your account on this website using the steps below and let me know how you get on:

  1. Go to www.eileenfisher.com
  2. Click on the account icon and then choose 'Create'
  3. Fill out the first name, last name and email fields
  4. Click into the password field and you should see a suggestion from 1Password appear beneath it
  5. Click 'Use suggested password' then save the item.
  6. Now continue signing up for your account on the website.

Let me know how you get on!

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am signing up for a new account on a website. 1Password does not generate a password.","id":"message:91659","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:91659"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:91659"},"body@stripHtml({\"truncateLength\":200})":" Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say \"Click the 1Password icon in the password field and choose Use Suggested Pa...","body@stringLength":"955","rawBody":"

Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say \"Click the 1Password icon in the password field and choose Use Suggested Password.\" But the icon is not in the password field. Appreciate any assistance.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:Using with new website - password generator not working

\n","kudosSumWeight":0,"postTime":"2023-01-17T13:01:06.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS05MTY1OS05ODgxaUU4OThFNkNEQTZGMDAzREI?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:91659_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":166},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Please see attached image. I can't figure out how to have 1Password generate a password. 1Password website instructions say \"Click the 1Password icon in the password field and choose Use Suggested Password.\" But the icon is not in the password field. Appreciate any assistance.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Using%20with%20new%20website%20-%20password%20generator%20not%20working

"},"Conversation:conversation:91659":{"__typename":"Conversation","id":"conversation:91659","solved":false,"topic":{"__ref":"ForumTopicMessage:message:91659"},"lastPostingActivityTime":"2023-01-19T06:43:54.000-08:00","lastPostTime":"2023-01-19T06:43:54.000-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:91659":{"__typename":"ModerationData","id":"moderation_data:91659","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS05MTY1OS05ODgxaUU4OThFNkNEQTZGMDAzREI?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS05MTY1OS05ODgxaUU4OThFNkNEQTZGMDAzREI?revision=1","title":"4nmvchbvlya1.png","associationType":"BODY","width":732,"height":602,"altText":null},"Revision:revision:91659_1":{"__typename":"Revision","id":"revision:91659_1","lastEditTime":"2023-01-17T13:01:06.000-08:00"},"ForumReplyMessage:message:91664":{"__typename":"ForumReplyMessage","id":"message:91664","conversation":{"__ref":"Conversation:conversation:91659"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":91664,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: I am signing up for a new account on a website. 1Password does not generate a password.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:91664"},"parent":{"__ref":"ForumTopicMessage:message:91659"},"body":"

@spigannagips

\n\n

Hey Kathy,

\n\n

Can you try signing up for your account on this website using the steps below and let me know how you get on:

\n\n
    \n
  1. Go to www.eileenfisher.com
    2. \n
  2. Click on the account icon and then choose 'Create'
    3. \n
  3. Fill out the first name, last name and email fields
    4. \n
  4. Click into the password field and you should see a suggestion from 1Password appear beneath it
    5. \n
  5. Click 'Use suggested password' then save the item.
    6. \n
  6. Now continue signing up for your account on the website.
    7. \n
\n\n

Let me know how you get on!

","body@stringLength":"670","rawBody":"

@spigannagips

\n\n

Hey Kathy,

\n\n

Can you try signing up for your account on this website using the steps below and let me know how you get on:

\n\n
    \n
  1. Go to www.eileenfisher.com
    2. \n
  2. Click on the account icon and then choose 'Create'
    3. \n
  3. Fill out the first name, last name and email fields
    4. \n
  4. Click into the password field and you should see a suggestion from 1Password appear beneath it
    5. \n
  5. Click 'Use suggested password' then save the item.
    6. \n
  6. Now continue signing up for your account on the website.
    7. \n
\n\n

Let me know how you get on!

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-19T01:54:22.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:91664_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1747918350640":{"__typename":"CachedAsset","id":"theme:customTheme1-1747918350640","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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