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Former Member's avatar
Former Member
3 years ago

I currently have two different accesses to the forum

I currently have two different accesses to the forum in the password manager on macOS 10.13.6 with 1Password 7. a) Name xyz, Password a is generated. b) No name, password b is generated. c) Name after login is different again Name abc appears What is wrong? I ask for help
Regard
Jochen

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Referrer: forum-search:https://1password.community/search?Search=I%20currently%20have%20two%20different%20accesses%20to%20the%20forum%20in%20the%20password%20manager%20on%20macOS%2010.13.6%20with%201Password%207.%20a%20Name%20xyz%2C%20Password%20a%20is%20generated.%20b)%20No%20name%2C%20password%20b%20is%20generated.%20c)%20Name%20after%20login%20is%20different%20again.%20Name%20abc%20appears%20What%20is%20wrong%3F%20I%20ask%20for%20help)

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2 Replies

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    I was able to locate your submission. We will get back to you as soon as possible.

    ref: XTR-49676-894

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @hansjoachim,

    Thank you for reaching out! We will need to dig deeper to see why you have multiple login items.

    I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.

    With your email please include:
    * A link to this thread: https://1password.community/discussion/136842/i-currently-have-two-different-accesses-to-the-forum
    * Your forum username: hansjoachim
    * A screenshot of the issue. Make sure to not include any sensitive information in your screenshot. For help with taking screenshots, check out this link: https://www.take-a-screenshot.org.

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    We look forward to assisting you further, @hansjoachim! 🙂

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