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Forum Discussion
Former Member
4 years agoI do not have product installed. Whenever I enter a bad password, you bring up pop up window
I did not install your product. Have an account set up. Often I enter a bad password when signing into an account and you bring up a window that overlays the window that I am trying to sign up in a...
ag_mike_d
1Password Team
4 years agoGood morning @silverfoxfoster, thanks for getting back to us.
The URL provided above, links directly our 1Password Support Community main page and doesn't display anything unusual. In order to assist you further and so we have better idea of what you are seeing, a screen capture would be the best way forward.
Here is a handy guide on how to take screenshots on the Windows platforms - When attaching a screenshot, please be sure to redact any personal or private information such as your Secret Key.
Optionally, the next time you see this message, are you able to take picture with a mobile device, being sure to crop out any personal or private information, and attach it to your next comment here?
Looking forward to your reply.