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Anonymous's avatar
Anonymous
4 years ago

I do not have product installed. Whenever I enter a bad password, you bring up pop up window

I did not install your product. Have an account set up. Often I enter a bad password when signing into an account and you bring up a window that overlays the window that I am trying to sign up in a...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hi @silverfoxfoster, I appreciate the additional details here.

With regard to the issues you've been encountering with taking a screenshot and the fact that your keyboard does not have a Windows key, you can try searching Windows 11 for Snipping Tool. I've included some more details here: How to get started with the Snipping Tool app in Windows 11 | Windows Central

We'll be looking forward to your follow up and any screenshots, when you are able to do so.