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Forum Discussion
I don't want to unlock with watch — but I can't turn this off
Hello all. 1Password began acting erratically a week or so ago. When I open the desktop app on my Mac, it asks me to authenticate with TouchID. After I do that, now it asks me to double-click the but...
1P_Tommy
Moderator
ModeratorThis sounds like a bug I saw mentioned. Could I trouble you to submit a diagnostic report to help confirm the situation?
- Open 1Password.
- Press Command and comma (Control and comma on Windows). The 1Password Preferences/Settings will open.
- Select Advanced.
- Select Send Diagnostics.
- Select Reveal to locate the report in your Downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
David72 A link to this thread:
https://1password.community/discussion/147271/i-dont-want-to-unlock-with-watch-but-i-cant-turn-this-off#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
