Forum Discussion

Former Member's avatar
Former Member
4 years ago

I have access to my account on Mac, but login wouldn't load on iPhone. No trouble with ANY other.

I have used 1Password for well over a year and honestly don't know what I would do without it. My Mac seamlessly talks to my iPhone so I have access to everything on both devices. I recently tried to access an account on my iPhone. I have no problem with that account on my mac. When I go to the website on my iPhone, the account pops up. When i select it to fill in the user name and password, nothing happens. I restarted my iPhone, deleted the login altogether and added it back. I'm at a loss to figure it out. Can anyone make a suggestion? Thank you!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=I%20have%20access%20to%20my%20account%20on%20Mac%2C%20but%20login%20wouldn't%20load%20on%20iPhone.%20%20No%20trouble%20with%20ANY%20other.%20

11 Replies

  • Hello @sjebling! πŸ‘‹

    I'm sorry to hear that you're having trouble filling your login information into a website on your iPhone. Can you tell me if you're using Password AutoFill or our new 1Password in Safari web extension to fill your login information? You can find a description of each method below:

    If you're using a browser other than Safari on your iPhone then can you check to see if filling the username and password works when using Safari? I look forward to hearing from you. :)