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ES07302's avatar
ES07302
New Contributor
7 months ago
Solved

I received a New 1Password sign-in alert email. I'm confused and worried.

The sign in was from Safari browser and an IP address I don't recognize. I don't use Safari much, and I  especially don't use it to sign into 1Password. I did an IP locator and its suspiciously nearb...
discussion
  • 1P_Tommy's avatar
    1P_Tommy
    7 months ago

    If you'd like us to look into this more please email us using support@1password.com Be sure to use the email address tied to the account in question. We don't have access to account specifics in the community. We'd need to look at those to get a better picture.

Tom's avatar
Tom
Dedicated Contributor
7 months ago

For easy of mind, login with your browser, click right-top on your icon and choose 'My Profile'. See if any suspicious sessions are listed in Linked to Your Account and if so delete them? 

  • ES07302's avatar
    ES07302
    New Contributor
    7 months ago

    That’s first thing I did after I got the email alert yesterday. I unlinked that device.