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Forum Discussion
ES07302
7 months agoNew Contributor
I received a New 1Password sign-in alert email. I'm confused and worried.
The sign in was from Safari browser and an IP address I don't recognize. I don't use Safari much, and I especially don't use it to sign into 1Password. I did an IP locator and its suspiciously nearb...
- 7 months ago
If you'd like us to look into this more please email us using support@1password.com Be sure to use the email address tied to the account in question. We don't have access to account specifics in the community. We'd need to look at those to get a better picture.
1P_Tommy
Moderator
7 months agoDo you use iCloud Private relay? Or a VPN? It's one of the top reasons for such things.
These alerts can happen when you access 1Password on the web, but more commonly, they can also be sent by 1Password's new Web Extension, also introduced for iOS 15. That extension works in the background, and so alerts may seem to come in at "random."
I noticed I get the sign-in alert email immediately, as I received it when I myself signed in again after regenerating my secret key.
This would be expected behavior because you need to authenticate to 1Password.com
I'm very confused how this can happen at all especially with 2FA enabled.
2FA is only used on a new linking. I suspect yours was a relink.
have 2FA enabled for my 1P account so don't see how anyone could login to my account without that 2FA code.
They would not be able to. Which is why I suspect you experienced a relink.
I've already unlinked that device
Appropriate step if you're ever in doubt.
ES07302
7 months agoNew Contributor
I don’t use iCloud private really and wasn’t using a vpn at the time I was near that location a week ago.
I definitely did not login to my 1password in a browser and def didn’t use safari.
Even if I did, then how is this alert coming in an entire week later?