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Former Member's avatar
Former Member
2 years ago

I upgraded to 1password8 on my phone and deleted previous version and I don't find some data

After upgrading to ver. 8 on my iPhone I've deleted the previous version 7. After logging I did'nt find some password and I don't know where to find them. Should I install again on my phone 1Password7 ? If I access to 1Password online I dont' see all stored password on my iPhone. I was sure that all password where saved on cloud and I was quite surprised not to find then. Is there any turnarond ???

1Password Version: 8
Extension Version: 10.4
OS Version: IOS 16.4.1
Browser:_ SAFARI
Referrer: forum-search:https://1password.community/search?Search=1%20password8

ios

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello @Pimar01! 👋

    I'm sorry that you ran into trouble when upgrading to 1Password 8. Our team can help you with this. I see that you're already discussing the issue with my colleagues over email and I recommend that you continue the conversation there. One of my colleagues will send you another reply as soon as possible. Since we have a communications channel already open I'm closing this thread.

    -Dave

    ref: ZKJ-89841-259