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- ag_chantelle
1Password Team
@LaurenBernardi
Sorry to hear about the trouble you're having. Can you let me know the exact steps you took to change your password for Amazon?
It's possible your existing item didn't update, you can check the password generator history directly from 1Password as follows:
- Click the 1Password icon in your browser toolbar.
- Click the 🔑 icon to open the Password Generator.
- Click Password Generator History at the bottom.
- From here you'll be able to view the passwords generated for Amazon.
Does the password saved here match what you have saved in your Amazon Login? If not, does using this password allow you to sign in successfully?