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Forum Discussion
siplhium
2 years agoDedicated Contributor
Ignore 2FA code inputs?
Shouldn't 1password be ignoring 2FA code inputs that don't use one-time passwords; e.g., sites that only pass 2FA codes by text or email? Every time I have to use on of these sites, I have to press ...
1P_Evon
1Password Team
2 years agoHey siplhium, thank you for your reply.
You previously mentioned:
Shouldn't 1password be ignoring 2FA code inputs that don't use one-time passwords
Currently, there isn't a way for 1Password in the browser to ignore specific inputs in fields on a website. I apologize for any interruption in your workflow caused by this and I completely understand, as I've ran into other websites with the same situation. Personally, I've been able to press the ESC key (just like you mentioned) on my keyboard to quickly dismiss the Inline menu (suggestions menu).
That being said, I hear your feedback and have shared your request to add an option to avoid showing suggestions for fields if it's not in your Login item for specific websites with our product team.
Furthermore, based on what you shared for that field, it sounds like it's suggesting items from your Identity item since it's not showing "No items to show", is that correct?
If so, I'd like to take a closer look at the page structure. I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.
With your email please include:
- A link to this thread: https://1password.community/discussion/144516
- Your forum username: siplhium
- A collected page structure:
- Navigate to the page exhibiting the behaviour.
- Right-click the problematic field (the 2FA field) and select 1Password > Help > Collect Page Structure.
- 1Password will save a .json file to your "Downloads" folder.
- Attach the file in your email.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
We look forward to assisting you further.
-Evon
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