Forum Discussion

Former Member's avatar
Former Member
4 years ago

Im not able to add new passwords. I just opened an account.

I just created an account. I went to two different websites and logged out and then logged back in expecting the pop-up extension box to appear where I would approve 1 password to save the password. That little box did not pop up and I just logged in as usual. I went to my 1 password account and it did not show the two websites as having been saved with passwords.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ safari
Referrer: forum-search:https://1password.community/search?Search=cant%20save%20new%20passwords

browser extension

1 Reply

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @Gracen:

    Thanks for reaching out about this. Just to confirm, have you added 1Password to Safari? Get started with 1Password in your browser

    Additionally, we're investigating a situation where 1Password for Safari may not display suggestions on the fields. If you quit and relaunch Safari, does that improve your state of play?

    Let me know, and I can take a closer look!

    Jack