Import Passwords button does nothing

I should also mention that the "Import Passwords" option in the INSTALLATION / SETUP (or perhaps it's initial sign-in with app?) exhibited the same behavior -- button flashes indicating it received the "click" but it did nothing -- so at that point, I just figured there was something weird about the setup it did not like and thought I could do an import later, but sure enough, once in the app, it behaved the same... I don't understand why the BUTTON clicks and flashes when it does nothing, yet in the menus (macOS and Windows), the MENUS show Import GREYED OUT. Why is the BUTTON even there / functional if the MENU option is greyed out? And why the heck is greyed out?