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Former Member
3 years agoImpossible to install 1pasword 8 for Windows
Error message was displayed when the app tried to automatically upgrade to 1password 8. Then I uninstalled previous version, I downloaded the most updated 1password from the website, tried to install...
ag_mike_d
1Password Team
3 years agoHello @Javier_GH,
I'm happy to hear safe mode helped, but you may run in to this situation again in the future.
Safe mode disables other software such as antivirus or anti-malware that may be locking down the 1Password folder and preventing the installation or update. I would suggest looking at any security software you use and follow their support documentation to exclude the 1Password.exe from scans. You can find the .exe here: C:\Users\%username%\Appdata\Local\1Password\app\8
I hope this information helps, but if you need further assistance, just let us know. We'll be here for you!