Forum Discussion

Former Member's avatar
Former Member
2 years ago

In my 1Password Windows app, the Import option is disabled.

In my 1Password Windows app, the Import option is disabled. How can I enable that option to import my LastPass credential file? 1Password Version: Not Provided Extension Version: Not Provide...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
2 years ago

Hello @gss1psup and @bvanderw,

Thanks for your question. I'm sorry to hear that you're having troubles with the import option being greyed out in the 1Password 8 app. Could you each confirm that you are signed in to the app with 1Password account credentials? Once you are signed into the app, the Import option should be available from the menu:

Looking forward to your reply.