Forum Discussion

Former Member

3 years ago

In my 1Password Windows app, the Import option is disabled.

In my 1Password Windows app, the Import option is disabled. How can I enable that option to import my LastPass credential file? 1Password Version: Not Provided Extension Version: Not Provide...

windows

ag_mike_d

1Password Team

3 years ago

Hello @gss1psup,

Thanks for getting back to me. Something doesn't seem quite right with the greyed import option. You should see a personal vault (and a shared vault if you own or are part of a family account).

If you email us, we can securely verify your account and help to investigate this further. Thanks!

Email 1Password Support

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my 1Password Windows app, the Import option is disabled.","id":"message:123352","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:123352"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:123352"},"body@stripHtml({\"truncateLength\":200})":" In my 1Password Windows app, the Import option is disabled. How can I enable that option to import my LastPass credential file? \n\n \n\n 1Password Version: Not Provided \nExtension Version: Not Provide...","body@stringLength":"419","rawBody":"

In my 1Password Windows app, the Import option is disabled. How can I enable that option to import my LastPass credential file?

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1Password Version: Not Provided
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\nReferrer: forum-search:import option is disabled

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In my 1Password Windows app, the Import option is disabled. How can I enable that option to import my LastPass credential file?

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1Password Version: Not Provided
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Hello @gss1psup,

\n\n

Thanks for getting back to me. Something doesn't seem quite right with the greyed import option. You should see a personal vault (and a shared vault if you own or are part of a family account).

\n\n

If you email us, we can securely verify your account and help to investigate this further. Thanks!

\n\n

Email 1Password Support

","body@stringLength":"496","rawBody":"

Hello @gss1psup,

\n\n

Thanks for getting back to me. Something doesn't seem quite right with the greyed import option. You should see a personal vault (and a shared vault if you own or are part of a family account).

\n\n

If you email us, we can securely verify your account and help to investigate this further. Thanks!

\n\n

Email 1Password Support

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