Forum Discussion
GreyM1P
1Password Team
3 years ago@pd1
Has a Family Organizer confirmed you as a family member? If not, you won't have the right access yet to be able to import. You should have received an email with the subject "Welcome to 1Password" containing a link to your Emergency Kit.
If you haven't had that email yet, ask the Family Organizer to sign in to 1Password.com and click the People tab on the right to make sure that you're not still marked as "Pending".