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Former Member's avatar
Former Member
5 years ago

Incomplete sync forced a wipe

Last night, I made a bunch of changes on my iPad—item renaming, 2FA additions in various places, notes, etc. I also enabled 2FA on my 1Password account, including adding a hardware security key. Thes...
betas
roustem's avatar
roustem
Icon for 1Password Team rank1Password Team
5 years ago

Thank you for reporting this problem, @tiltowaitt !

Any chance you could send us the diagnostics from 1Password 8? It is under 1Password > Preferences > Advanced > Send Diagnostics.
If you could also post the ticket number that will be sent to you, it would be great 🙏