Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Information not syncing up between devices

Hi! I have a membership but recently the logins I save are not syncing up between devices, I can’t even see the logins I saved in my phone on the browser.

linux

5 Replies

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    3 years ago

    Hi @bilfro37, thanks for letting us know! I can see that we've received your email, and you're now in conversation with a member of the team there 😄

    ref: NEA-71641-973

  • Anonymous's avatar
    Anonymous
    3 years ago

    Support ID: NEA-71641-973

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi! 1P_Gem! Thanks for the response! I’ve written the email and I’m waiting for the bot response to post the support ID.

    Have a nice day!

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    3 years ago

    Hi @bilfro37! I'm sorry to hear that you're running into some sync issues. Could you email in to support+forum@1password.com so we can take a closer look at what might be going wrong?

    With your email please include:
    * A link to this thread: https://1password.community/discussion/137216/information-not-syncing-up-between-devices#latest
    * Your forum username: bilfro37

    You'll receive an automated response from our BitBot assistant with a Support ID. Please post that number here. Thanks!

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi! My logins are not syncing up between devices. Thanks!