Forum Discussion

jkane001's avatar
jkane001
Frequent Contributor
4 years ago

Integration with GBoard no longer working right?

Greetings! For the last several weeks, I've noticed that GBoard no longer shows valuable 1Password integration, but instead just shows "Open 1Password". I have to tap that, auth into 1Password, an...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hi jkane001, thanks for letting us know this has been an issue for you.

I haven't been able to reproduce this issue with Gboard on any of the devices I have on hand. First I'd like to ask you to confirm that Show filling suggestions is on under Settings > Autofill and that the appropriate account or collection is selected on the next setting down, Show filling suggestions from.

Next I'd like to ask the following to help determine the issue:
* Which version of Gboard is installed on your device?
* Do you notice the same issue with a different keyboard (SwiftKey for example)?
* Does the same issue occur in other browsers and apps?
* As you mentioned a change in recent weeks, did you notice this after updating your operating system, switching between a production and beta or other notable changes?

Thanks again!