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Former Member's avatar
Former Member
4 years ago

Intermittent Beachball Google Chrome 105 1Password 8.9.4 MacOS 12.5.1

I recently and finally upgraded from Standalone 1Password 7 to 1Password 8 Family Account. 1P7 was working great in all browsers without any issues.

Once I updated to 1P8 and updated the related extensions, I started having a lot of problems in Google Chrome. I have checked that Google Chrome is updated, currently Version 105.0.5195.102 as of 2022-09-13.

On an inconsistent and intermittent basis, Google Chrome will throw a beachball for several seconds, return to arrow, then beachball again for several seconds. This may happen 2-3 times or more. I will occasionally get a popup warning me "1Password can't verify that Google Chrome should have access to your item. Do you want to fill it anyway?" with three options: Fill Once, Fill & Update Login, Cancel

I love 1P and have for 14 years now (holy crap!). I hope there is a fix. Is there a conflict with Javascript running on a website? Or some other issue?

I have two Google Chrome Extensions installed and running, Honey and Evernote Clipper. 1Password Google Chrome Extension Version 2.3.7

1Password Version: 8.9.4
Extension Version: 2.3.7
OS Version: macOS 12.5.1
Browser:_ Google Chrome 105.0.5195.102

browser extension

20 Replies

  • Former Member's avatar
    Former Member
    3 years ago

    Yeah, using the inline menu seems faster. I just don't like using that :)

  • Former Member's avatar
    Former Member
    3 years ago

    @mwean how do things work if you select a suggestion from the inline menu? Here's how to do that: https://support.1password.com/getting-started-browser/#fill-logins-and-other-items

  • Former Member's avatar
    Former Member
    3 years ago

    Yes, if I use the keyboard shortcut, it freezes. If I just open an item and copy values in, it sometimes freezes a little, but not nearly as much as using the fill shortcut.

  • Former Member's avatar
    Former Member
    3 years ago

    @mwean it depends on the specific behavior you're seeing. Are you running into the issue while using the keyboard shortcut to fill your login in Chrome? If not, what steps are you taking?

  • Former Member's avatar
    Former Member
    3 years ago

    I'm having the same problem. Has there been any progress?

  • Former Member's avatar
    Former Member
    4 years ago

    Hi,

    I've been experiencing beach ball and freezes for a while now. I'm currently running Brave 1.44 (that is essentially Chrome 106) and I also suspect 1Password is at least partially responsible. What's everyone workaround so far? Giving up the Chrome extension, simply disabling the integration with the 1Password app, something else?

  • Joshua_ag's avatar
    Joshua_ag
    Icon for 1Password Team rank1Password Team
    4 years ago

    @beaugunderson & @ooglek,

    Thanks for sending those in! I have located your emails and will be replying to each shortly.

    @fifafu,

    Thanks for the tip. I've passed along that detail to our developers. So they can look into what we are doing when autofilling to see if that is related.

    ref: dev/core/core#17385

  • Former Member's avatar
    Former Member
    4 years ago

    @Joy_1P is it possible 1Password is affected by this as well? https://bugs.chromium.org/p/chromium/issues/detail?id=1364487
    I think 1Password is also toggling the AXEnhancedUserInterface flag in Chrome

  • Former Member's avatar
    Former Member
    4 years ago

    @Joy_1P Thank you, I have sent the requested information.

  • Former Member's avatar
    Former Member
    4 years ago

    Also worth noting that the beach balling on resize is back now as well.