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Forum Discussion
Former Member
3 years ago"internal error:QR code Detection Failed" message attempting to scan QR
The problem is shown in the figure
1Password Version: 8.10.1
Extension Version: Not Provided
OS Version:HarmonyOS 3.0.0 Probably compatible Android 12
Browser: Not Provided
1P_Timothy
Community Manager
3 years agoHi @Listar, thanks for following up with us.
The QR code scanning feature in 1Password for Android requires Google Play Services. Disabling Play Services or using equivalent services can cause the QR scanner in 1Password for Android to throw the error you shared. To my knowledge Google Play Services cannot be installed along side an equivalent service.
While I can't make any promises about the development of 1Password, I would be happy to file a request on your behalf to explore other implementations of the QR feature that do not require Google Play Services.
In the meantime, pasting the setup key provided by most apps and websites into the one-time password field in a Login will allow you to setup 2FA for your accounts and generate TOTPs with 1Password.
Let us know if there's anything we can help with!