Forum Discussion

Anonymous

4 years ago

Intune managed mobile devices

We've just bought into 1Password and created a Team for the IT dept. I've deployed the app and config using Intune to a variety of devices and have a couple of issues. On my Android device (S10e OS...

android

1P_Timothy

Community Manager

4 years ago

Hello @gavrc thanks for the update! I'm glad you got that sorted. Let us know if there's anything else we can help with.

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managed mobile devices","id":"message:110249","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:110249"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:110249"},"body@stripHtml({\"truncateLength\":200})":" We've just bought into 1Password and created a Team for the IT dept. I've deployed the app and config using Intune to a variety of devices and have a couple of issues. \nOn my Android device (S10e OS...","body@stringLength":"773","rawBody":"

We've just bought into 1Password and created a Team for the IT dept. I've deployed the app and config using Intune to a variety of devices and have a couple of issues.
\nOn my Android device (S10e OS: 12) with work profiles the app doesn't seem have access to the device biometrics.
\nIt works fine installed in the Personal profile for the browser in the Personal profile but I can't control what's installed there.
\nIt doesn't work for the Work profile browsers when installed in the Work profile.
\nOn my full Managed Android device (S10 OS: 12) the app works perfectly except it will only use fingerprints and not facial recognition. I don't know if this is a device issue as it's old, but facial recognition is set up and the OS is up to date.

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Hello @gavrc thanks for the update! I'm glad you got that sorted. Let us know if there's anything else we can help with.

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Hello @gavrc thanks for the update! I'm glad you got that sorted. Let us know if there's anything else we can help with.

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