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Former Member's avatar
Former Member
4 years ago

iOS 15 extension incorrect password

I just updated to the iOS 15 version of 1Password and the new extension always says incorrect password no matter how careful I am typing in my password.
ios
Former Member's avatar
Former Member
4 years ago

Email sent - ref is GEX-53179-978. Looking in the diagnostics generated I see this:

Tue Sep 21 08:04:01 2021| 70800008 [EXT:(Secondary Thread 0x15bd5ee00):SafariWebExtensionHandler.swift] E process(invocation:) | b5x [error]: Unable to add new account ClientError: Unable to sign in with available MFA options.

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15 extension incorrect password","id":"message:18687","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:18687","revisionNum":1,"repliesCount":28,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:18687"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:18687"},"body@stripHtml({\"truncateLength\":200})":" I just updated to the iOS 15 version of 1Password and the new extension always says incorrect password no matter how careful I am typing in my password. \n\n ","body@stringLength":"514","rawBody":"

I just updated to the iOS 15 version of 1Password and the new extension always says incorrect password no matter how careful I am typing in my password.

\n\n

\n","kudosSumWeight":0,"postTime":"2021-09-20T10:41:34.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xODY4Ny03OTAyaTQ4RTVDQTEwN0JDM0Y2NEY?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:18687_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":445},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

I just updated to the iOS 15 version of 1Password and the new extension always says incorrect password no matter how careful I am typing in my password.

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","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:18687":{"__typename":"Conversation","id":"conversation:18687","solved":false,"topic":{"__ref":"ForumTopicMessage:message:18687"},"lastPostingActivityTime":"2021-09-23T06:39:40.000-07:00","lastPostTime":"2021-09-23T06:39:40.000-07:00","unreadReplyCount":28,"isSubscribed":false},"ModerationData:moderation_data:18687":{"__typename":"ModerationData","id":"moderation_data:18687","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xODY4Ny03OTAyaTQ4RTVDQTEwN0JDM0Y2NEY?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xODY4Ny03OTAyaTQ4RTVDQTEwN0JDM0Y2NEY?revision=1","title":"2yh1ads9jxgi.jpeg","associationType":"BODY","width":1170,"height":1367,"altText":null},"Revision:revision:18687_1":{"__typename":"Revision","id":"revision:18687_1","lastEditTime":"2021-09-20T10:41:34.000-07:00"},"ForumReplyMessage:message:18707":{"__typename":"ForumReplyMessage","id":"message:18707","conversation":{"__ref":"Conversation:conversation:18687"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:18687/message:18707","revisionNum":1,"uid":18707,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: iOS 15 extension incorrect password","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:18707"},"parent":{"__ref":"ForumTopicMessage:message:18687"},"body":"

Email sent - ref is GEX-53179-978. Looking in the diagnostics generated I see this:

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Tue Sep 21 08:04:01 2021| 70800008 [EXT:(Secondary Thread 0x15bd5ee00):SafariWebExtensionHandler.swift] E process(invocation:) | b5x [error]: Unable to add new account ClientError: Unable to sign in with available MFA options.

","body@stringLength":"338","rawBody":"

Email sent - ref is GEX-53179-978. Looking in the diagnostics generated I see this:

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Tue Sep 21 08:04:01 2021| 70800008 [EXT:(Secondary Thread 0x15bd5ee00):SafariWebExtensionHandler.swift] E process(invocation:) | b5x [error]: Unable to add new account ClientError: Unable to sign in with available MFA options.

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