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Anonymous's avatar
Anonymous
3 years ago

iOS app login denied ... Master password required

Hi, hope to get help :-/ I'm using an Iphone 12max Pro ... and i have two challenges .. 1: Login at 1Password-app fails and requires the masterpassword ... rejected! shall try again ... :-( ...
ios
DenalB's avatar
DenalB
Super Contributor
3 years ago

Hi @TRex2022 !

Are you using a local vault or a 1Password membership?
If you are using a local vault, the Master Password should be the password that belongs to the vault and which you are using to unlock this vault.
If you're on a membership, you should be able to log into your account on https://my.1password.com, https://my.1password.eu or https://my.1password.ca. The password you are using to log into your vault here is your Master Password.

Maybe this article could also help if you are not sure about your Master Password.
https://support.1password.com/forgot-account-password/