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Forum Discussion
DTabbey
2 years agoNew Contributor
iOS Autofill Face/Touch ID unlock does not work when MDM settings are applied
Hi,
I believe this is a bug, and just wanted to post here so it could be investigated / in case others are seeing the same.
Issue:
When the https://support.1password.com/mobile-device-manage...
Kester_D_1P
1Password Team
2 years agoHi DTabbey -
Thanks for taking the time to bring this to my attention and for sharing the steps to reproduce. We've done some testing at our end and so far we've been unable to replicate this behaviour.
I'd like to ask you to share a diagnostics report from an affected iOS device so that we can get to the bottom of the issue:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread:
https://1password.community/discussion/145329/ios-autofill-face-touch-id-unlock-does-not-work-when-mdm-settings-are-applied#latest
- Your forum username:
DTabbey
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here and I'll make sure that the message gets to the right team.