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Anonymous's avatar
Anonymous
2 years ago

iOS: "Password" link on keyboard no longer working with apps?

Is it just me? Issue seems to coincide with the last 1P app update: clicking "Password" at the top of the system keyboard when in an app no longer launches 1Password - but the same does still work...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @clemdia! 👋

I'm sorry that you're having trouble filling a login using Password AutoFill on your iOS device. I'm not able to reproduce the same issue here on my end. Can you please try the following steps:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords.
  4. De-select 1Password.
  5. Select 1Password.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

If that still doesn't work then, since you mentioned that AutoFill is working in Safari, can you share the name of the app where AutoFill isn't working? Is it only not working in one app? Or multiple apps? What happens when you tap on the "Passwords" prompt above your keyboard? Do you see an error message?

-Dave