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Forum Discussion
Solved
iOS Safari extension cannot connect to app
Recently the Safari extension on my iPhone stopped working. I am unable to sign in with my master password or Face ID, which both work just fine in the 1Password app. I also get an error message sayi...
Hello folks,
We've fixed an issue where some users were unable to unlock the 1Password Safari extension on iOS while Two-Factor authentication is enabled. Please update to 1Password for iOS version 8.12.7: How to keep 1Password up to date
After updating, if you're still unable to unlock 1Password for Safari then fully close Safari, re-open it, and unlock 1Password for Safari again. I'm sorry for the inconvenience this issue caused, and we appreciate your patience while we worked on releasing a fix.
-Dave
Why was this marked as "Solved?" It's not solved.
1P_Dave
Moderator
ModeratorMarking a post as a solution to a thread doesn't mean that the issue/request itself is fixed or closed. It's a way to highlight the most up-to-date answer for anyone who stumbles onto the thread in the future so that they don't have to read the entire thread.
-Dave
