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Forum Discussion
ozarkcanoer
4 years agoFrequent Contributor
iPad and Mac not showing same vault items
I have 1Password (7.9.7) on my iPad (15.6) and iPhone(15.6) but my list of Logins on the iOS devices is NOT up to date with the 1P 8.8 list on my Mac (12.5). This is a big deal !
What is happenin...
Jack_P_1P
1Password Team
4 years agoHi ozarkcanoer:
In that case it's likely you're using a standalone vault on your iPhone and iPad, but not your Mac. So we can take a closer look at the state of your devices, and make sure all of your information is as you expect in your 1Password account, I'd like to ask you to create some diagnostics reports, one from each of your devices:
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/650895#Comment_650895
- Your forum username:
ozarkcanoer
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!