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Forum Discussion
Solved
IpadOS Safari browser extension crashing
Hello, Any time I try to click 1Password, in the manage extensions tab in safari on ipadOS. It crashes safari, then loads the FaceID. This results in the extension not being accessible in Safari. I...
Hello TataruTaru and AceNet! 👋
Thank you for following up. The team and I can reproduce this issue as well and it seems to affect other extensions, not just 1Password:
- Safari crashes when any extension is used - Reddit
-
Safari crashing on iPadOS 26.4 when trying to open extension - Reddit
Since the issue occurs with other extensions as well, this appears to be a bug in iPadOS itself. I recommend reporting the issue to Apple from your end so that they're aware that you're affected by the issue. Our team is tracking the issue on our end as well.
To workaround the issue, as mentioned earlier in this thread, you can switch from Compact Tab Bar mode to Separate Tab Bar mode:
- Open iOS Settings > Apps > Safari.
- Set Safari to Separate Tab Bar mode.
-DaveIssue=ME-718
1P_Gem
Moderator
ModeratorHi TataruTaru, thanks for reaching out to report this (also I love your username!).
I'd like to have our team look into this crash further, as it definitely doesn't sound like this should be happening even after the recent changes that disable the inline menu when 1Password is set as your system AutoFill provider. Could you create and share a 1Password diagnostics report from your iPad:
Attach the diagnostics to an email message addressed to: support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/ipados-safari-browser-extension-crashing/169301
- Your forum username: TataruTaru
You'll receive a reply with a Support ID number. Please post that number here. Thanks!
Your support ticket ID is 568938
- 1P_Gem
Hi TataruTaru, thanks for letting me know! I can confirm that we've received your email, and a member of the team will send you a reply there as soon as possible.
