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TataruTaru's avatar
TataruTaru
Dedicated Contributor
1 month ago
Solved

IpadOS Safari browser extension crashing

Hello, Any time I try to click 1Password, in the manage extensions tab in safari on ipadOS. It crashes safari, then loads the FaceID. This results in the extension not being accessible in Safari. I...
browser extension
ios
  • 1P_Dave's avatar
    1P_Dave
    1 month ago

    Hello TataruTaru​ and AceNet​! 👋

    Thank you for following up. The team and I can reproduce this issue as well and it seems to affect other extensions, not just 1Password: 

    Since the issue occurs with other extensions as well, this appears to be a bug in iPadOS itself. I recommend reporting the issue to Apple from your end so that they're aware that you're affected by the issue. Our team is tracking the issue on our end as well. 

    To workaround the issue, as mentioned earlier in this thread, you can switch from Compact Tab Bar mode to Separate Tab Bar mode:

    1. Open iOS Settings > Apps > Safari.
    2. Set Safari to Separate Tab Bar mode.


    -Dave

    Issue=ME-718

TataruTaru's avatar
TataruTaru
Dedicated Contributor
1 month ago

Your support ticket ID is 568938

1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
1 month ago

Hi TataruTaru​, thanks for letting me know! I can confirm that we've received your email, and a member of the team will send you a reply there as soon as possible.