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Forum Discussion
Is Windows Hello (e.g. biometrics) now supported in Edge extension
Hi,
The Windows Hello (biometrics / fingerprint) authentication was working with my Chrome extension but it doesn't seem to work with the Edge extension. Is that correct, or am I doing something w...
1P_Dave
Moderator
Moderator@mmoerman
I'm sorry that the integration between the desktop app and 1Password in Edge isn't working on your PC. So that we can investigate this further, I'd like to ask for some logs from your Windows PC:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/143529/is-windows-hello-e-g-biometrics-now-supported-in-edge-extension
- Your forum username: mmoerman
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
