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Re: 1Password will not download update

my 1password got corrupted my mac and needed to reinstall. I had 1password8 directly from the 1password website. download the installer...fine..then a couple of popup laters..."Something Went Wrong Installing 1Password. We weren’t able to find the URL to download 1Password. Try again or contact support. "

Chatbot not helpful...where do we get real help?

I have Sequoia 15.5, all other apps on phone, safari, etc. still work, can get into my account and have removed old app from application folder.

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my 1password got corrupted my mac and needed to reinstall. I had 1password8 directly from the 1password website. download the installer...fine..then a couple of popup laters...\"Something Went Wrong Installing 1Password. We weren’t able to find the URL to download 1Password. Try again or contact support. \"

Chatbot not helpful...where do we get real help?

I have Sequoia 15.5, all other apps on phone, safari, etc. still work, can get into my account and have removed old app from application folder.

","body@stringLength":"542","rawBody":"

my 1password got corrupted my mac and needed to reinstall. I had 1password8 directly from the 1password website. download the installer...fine..then a couple of popup laters...\"Something Went Wrong Installing 1Password. We weren’t able to find the URL to download 1Password. Try again or contact support. \"

Chatbot not helpful...where do we get real help?

I have Sequoia 15.5, all other apps on phone, safari, etc. still work, can get into my account and have removed old app from application folder.

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1Password will not download update","moderationData":{"__ref":"ModerationData:moderation_data:159138"},"body":"

Hi SudofRe,

I'm sorry for the trouble! There's a bug we've identified where on Intel Macs, the installer is having trouble. A fix is being tested as we speak.

As a short-term workaround, you can download 1Password 8 for Intel Macs here: [Update: This is now resolved and you can download the Intel version here: https://1password.com/downloads/mac].

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