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frogsnacks's avatar
frogsnacks
New Contributor
5 months ago

Start Here 1 step left

I keep getting prompt on windows app saying "Start Here" "1 step left" "Please import your passwords into 1Password". 

I have already done so but this option persists.

I tried deleting app, deleteing appdata/1password, reboot, reinstall. I tried importing a dummy csv. The prompt persists. Nothing works. There is no option to skip or ignore. Incredibly annoying end user experience.

windows

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 months ago

    Hello frogsnacks​! 👋

    I'm sorry that you're seeing an unexpected prompt to import passwords, that definitely isn't right. I see that you have a ticket open with our team via email and that my colleague sent you a reply a few hours ago, please continue the conversation there. 

    To prevent duplication of efforts, I'll close this thread. 

    -Dave