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Former Member's avatar
Former Member
3 years ago

Issue with drop-down fill but autofill works fine

When trying to login to https://disneyvacationclub.disney.go.com/sign-in the drop-down presents my possible logins (have multiple) however pressing any of them don't work.

At first I thought it was going to just be "one of those sites" that don't work however when I use the extension window/app itself and click "autofill" it fills in the username/password without any issues.

Happy to provide screen recordings if this would be easier.

1Password Version: 1Password for Mac 8.9.10 (80910043)
Extension Version: 2.5.1
OS Version: Not Provided
Browser:_ Chrome

browser extension

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @rotherad,

    I have done some testing and it looks like this page is built in a way that makes it difficult for 1Password to fill from the inline menu suggestion. I have filed an issue with our development team to see if we can improve the behaviour in a future update.

    In the meantime, as you have suggested you can fill the fields from the 1Password icon in your browser toolbar. I'm sorry for the disruption, let us know if there's anything else we can help with.

    ref: dev/core/core#1088

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When trying to login to https://disneyvacationclub.disney.go.com/sign-in the drop-down presents my possible logins (have multiple) however pressing any of them don't work.

\n\n

At first I thought it was going to just be \"one of those sites\" that don't work however when I use the extension window/app itself and click \"autofill\" it fills in the username/password without any issues.

\n\n

Happy to provide screen recordings if this would be easier.

\n\n
\n\n

1Password Version: 1Password for Mac 8.9.10 (80910043)
\nExtension Version: 2.5.1
\nOS Version: Not Provided
\nBrowser:_ Chrome

","body@stringLength":"643","rawBody":"

When trying to login to https://disneyvacationclub.disney.go.com/sign-in the drop-down presents my possible logins (have multiple) however pressing any of them don't work.

\n\n

At first I thought it was going to just be \"one of those sites\" that don't work however when I use the extension window/app itself and click \"autofill\" it fills in the username/password without any issues.

\n\n

Happy to provide screen recordings if this would be easier.

\n\n
\n\n

1Password Version: 1Password for Mac 8.9.10 (80910043)
\nExtension Version: 2.5.1
\nOS Version: Not Provided
\nBrowser:_ Chrome

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Issue with drop-down fill but autofill works fine","moderationData":{"__ref":"ModerationData:moderation_data:82691"},"body":"

Hey @rotherad,

\n\n

I have done some testing and it looks like this page is built in a way that makes it difficult for 1Password to fill from the inline menu suggestion. I have filed an issue with our development team to see if we can improve the behaviour in a future update.

\n\n

In the meantime, as you have suggested you can fill the fields from the 1Password icon in your browser toolbar. I'm sorry for the disruption, let us know if there's anything else we can help with.

\n\n

ref: dev/core/core#1088

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