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Forum Discussion
Former Member
3 years agoIssue with searching for login with iOS app
Hello, I'm new to 1password as I was advised that with recent breaches with LastPass I need to migrate to 1password which apparently has a better track record where these breaches are concerned. I e...
1P_Dave
Moderator
3 years agoHello @EcLiPsE1! 👋
Welcome to 1Password! I'm sorry that you're having trouble filling a password into an app on your iPhone. On the iPhone AutoFill is specifically handled by iOS and 1Password only provides the data for the experience.
As a first step, I would like you to make sure that you have turned on AutoFill to work with 1Password:
- On the Home screen, tap Settings.
- Tap Passwords > Password Options.
- Turn on AutoFill Passwords.
- Select 1Password.
Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad
If that doesn't work then I see that you've also sent an email in to the support team with the same questions and you'll receive a response there as soon as possible. Email lets us list detailed steps and share links to resources, providing a reference that can be saved for the future; for this reason, we don't offer phone or chat support.
To prevent having the same conversation in two different places at once I'm closing this thread.
-Dave
ref: KKX-97752-772