Forum Discussion

Former Member

2 years ago

Item Not Found - Error Message at Login

I get the following error when I log in to 1Password in Chrome. I just have to clear it and then everything is fine. It only happens during about half of my logins. Anyone know what is causing it?...

browser extension

BrendanR1P

1Password Team

2 years ago

Hi @nathanexplosion,

I'm sorry to hear this error message is appearing for you. Would this error appear when you sign into your 1Password account via 1Password.com or when opening 1Password for your browser by clicking the icon in your browser toolbar?

Thanks,
Brendan

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I just have to clear it and then everything is fine. It only happens during about half of my logins. Anyone know what is causing it?...","body@stringLength":"603","rawBody":"

I get the following error when I log in to 1Password in Chrome. I just have to clear it and then everything is fine. It only happens during about half of my logins. Anyone know what is causing it?

\n\n

The requested item was not found. The URL may be incorrect, or you may not have access to the item.
\nError: Item not found.
\nSession: XQK7LQMEH5CGPHE6PYYQ3HGNOI
\nTime: 2023-09-26T06:10:15.685Z

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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I get the following error when I log in to 1Password in Chrome. I just have to clear it and then everything is fine. It only happens during about half of my logins. Anyone know what is causing it?

\n\n

The requested item was not found. The URL may be incorrect, or you may not have access to the item.
\nError: Item not found.
\nSession: XQK7LQMEH5CGPHE6PYYQ3HGNOI
\nTime: 2023-09-26T06:10:15.685Z

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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Hi @nathanexplosion,

\n\n

Thanks,
\nBrendan

","body@stringLength":"298","rawBody":"

Hi @nathanexplosion,

\n\n

Thanks,
\nBrendan

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