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smhex's avatar
smhex
Occasional Contributor
2 years ago

Items in shared vault not available

Hi, I am using the latest version of 1Password for Mac for families. We have a shared vault to easily exchange secrets amongst each other. Recently I noticed, that if someone adds items to this share...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

smhex

Sounds good, we'll be here to help when you're back. Safe travels! 🙂

-Dave

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We have a shared vault to easily exchange secrets amongst each other. Recently I noticed, that if someone adds items to this share...","body@stringLength":"775","rawBody":"

Hi, I am using the latest version of 1Password for Mac for families. We have a shared vault to easily exchange secrets amongst each other. Recently I noticed, that if someone adds items to this shared vault I cannot see them on my Mac 1P app. On my iPhone the items are available as soon as they were added. Strangely I can see them in my Safari 1P extension on my Mac when I use the search bar to look for them but not in the normal app. After restarting my Mac those items become available...

\n\n

What can I do? Adding items to my private vault is working fine, there are no obvious connectivity issues...

\n\n
\n\n

1Password Version: 8.10.8
\nExtension Version: 2.12.0
\nOS Version: 13.4.1
\nBrowser: Safari

\n","kudosSumWeight":0,"postTime":"2023-07-09T10:25:00.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:29994_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":172},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi, I am using the latest version of 1Password for Mac for families. We have a shared vault to easily exchange secrets amongst each other. Recently I noticed, that if someone adds items to this shared vault I cannot see them on my Mac 1P app. On my iPhone the items are available as soon as they were added. Strangely I can see them in my Safari 1P extension on my Mac when I use the search bar to look for them but not in the normal app. After restarting my Mac those items become available...

\n\n

What can I do? Adding items to my private vault is working fine, there are no obvious connectivity issues...

\n\n
\n\n

1Password Version: 8.10.8
\nExtension Version: 2.12.0
\nOS Version: 13.4.1
\nBrowser: Safari

"},"Conversation:conversation:29994":{"__typename":"Conversation","id":"conversation:29994","solved":false,"topic":{"__ref":"ForumTopicMessage:message:29994"},"lastPostingActivityTime":"2023-07-13T13:07:12.000-07:00","lastPostTime":"2023-07-13T13:07:12.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:29994":{"__typename":"ModerationData","id":"moderation_data:29994","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:29994_1":{"__typename":"Revision","id":"revision:29994_1","lastEditTime":"2023-07-09T10:25:00.000-07:00"},"ForumReplyMessage:message:29997":{"__typename":"ForumReplyMessage","id":"message:29997","conversation":{"__ref":"Conversation:conversation:29994"},"author":{"__ref":"User:user:55"},"revisionNum":1,"uid":29997,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Items in shared vault not available","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:29997"},"parent":{"__ref":"ForumTopicMessage:message:29994"},"body":"

smhex

\n\n

Sounds good, we'll be here to help when you're back. Safe travels! 🙂

\n\n

-Dave

","body@stringLength":"289","rawBody":"

\n\n

Sounds good, we'll be here to help when you're back. Safe travels! 🙂

\n\n

-Dave

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